Privacy Policy

Effective Date: 1st May 2025

At The Social Byrd (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or interact with our website www.thesocialbyrd.com

1. Information We Collect

We collect and process the following personal data when you submit it through our online forms or contact us directly:

Name
Email address
Phone number

We may also collect:

Technical information (such as IP address, browser type, operating system)
Usage data (such as pages visited and interactions on our website)

2. How We Use Your Information

We use the personal data we collect to:

Respond to your enquiries and provide requested information
Communicate with you about our services
Send you updates or marketing communications (if you have opted in)
Improve our website and user experience
Comply with legal and regulatory obligations

3. Legal Bases for Processing

We process your data under the following legal grounds:

Your consent (for marketing communications)
To take steps at your request prior to entering a contract
Compliance with legal obligations
Our legitimate interests (such as improving services and responding to enquiries)

4. Sharing Your Information

We only share your data with:

Service providers who help operate our website and communications (e.g., website hosting, email services)
Legal or regulatory authorities, if required by law

We do not sell or rent your personal data to third parties.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data. However, no method of online transmission is entirely secure, so we cannot guarantee absolute security.

6. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

7. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Object to or restrict certain processing
Withdraw consent where we rely on your consent
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: hello@thesocialbyrd.com .

8. Cookies

We use cookies and similar technologies on our website. Please see our [Cookie Policy] for more details.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Social Byrd
Email: hello@thesocialbyrd.co.uk